Privacy Policy

Last updated: 16/08/2026

1. Introduction

This Privacy Policy explains how Mireia Blanch Ferrer (21005953F / 16029525289) (“I”, “me” or “my”) collects, uses and protects personal information when you visit this website, contact me, or book a tour with me.

I respect your privacy and take the protection of your personal information seriously.

2. Information I collect

Depending on how you interact with my website and services, I may collect:

  • Your name

  • Email address

  • Telephone number

  • Information you provide when making a booking or contacting me

  • Information necessary to organise and provide your tour

  • Payment or booking information, where applicable

  • Any other information you voluntarily provide to me

I only collect information that is reasonably necessary to communicate with you, manage your booking and provide my services.

3. How I use your information

I may use your personal information to:

  • Respond to your enquiries

  • Process and manage tour bookings

  • Communicate with you about your booking

  • Provide the services you have requested

  • Handle payments where applicable

  • Comply with legal and accounting obligations

  • Maintain the security and functionality of my website

I do not use your personal information for purposes unrelated to the services you have requested unless you have given the appropriate consent.

4. Sharing your information

I do not sell, rent or share your personal information with third parties for advertising or marketing purposes.

Your information may, however, be processed by service providers that are necessary for the operation of my website or business, such as website hosting, booking, payment or email services. These providers only receive the information necessary to provide their services.

I may also disclose information where this is required by law or by a competent authority.

5. Legal basis for processing

Depending on the circumstances, I may process your personal information because:

  • It is necessary to provide a service you have requested or to take steps before entering into a contract;

  • I have a legal obligation to process certain information;

  • I have a legitimate interest in operating and improving my services, where this does not override your rights; or

  • You have given your consent where consent is required.

6. How long I keep your information

I only keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may need to be retained for longer where required by applicable accounting, tax or other legal obligations.

7. Your rights

Under applicable data protection law, you may have the right to:

  • Request access to the personal information I hold about you

  • Request correction of inaccurate information

  • Request deletion of your information, where legally possible

  • Request restriction of processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information in a portable format, where applicable

If you wish to exercise any of these rights, please contact me at mireiatourguide@gmail.com.

You also have the right to lodge a complaint with the relevant data protection authority.

8. Data security

I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-party services

This website may use third-party services to provide functionality such as website hosting, bookings, payments, analytics or communication.

These services may process personal information in accordance with their own privacy policies. Where applicable, they are expected to process personal information in accordance with applicable data protection legislation.

10. Changes to this Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated date.

11. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Mireia Blanch Ferrer (21005953F / 16029525289)
Email: mireiatourguide@gmail.com